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Due to continued growth in our Peterborough Office here at News UK we currently have full time opportunity within the HR Hub part of our HR Operations Team.

Are you passionate about HR service delivery? Do you have a strong administration background? Can you work to tight deadlines and have the ability to challenge appropriately? If so then we want you to read on!

What is the job?

HR Administrator

Where do I work?

News UK – Peterborough

Who reports to me?

No direct reports

Why are we here?

Our HR Operations teams deliver expertise on HR Administration, Contracts, Policy and Immigration, HR Data, Talent Resourcing and Learning & Development to our customers across the News UK business.

We achieve this through specialist knowledge of our area and by taking ownership of the customer experience.

We implement solutions which meet the business’s needs, protect the business from risk and deliver a good customer experience.

How do we contribute?

The HR Operations Team is responsible for the delivery of first line customer service and HR administration.

We ensure that compliance is at the centre of all our activities.

We implement our systems and processes to ensure the best customer experience. We strive to be efficient and effective while capturing and managing HR data.

What is my personal contribution?

  • The HR Administrator takes responsibility for the overall customer experience
  • Providing advice and assistance to our customers
  • Maintaining accurate records
  • Ensuring that all employee contracts are issued in a timely, consistent manner and employment screening is completed to a satisfactory level within probation
  • Supporting the implementation of policy changes
  • Supporting compliance with our immigration obligations through maintaining and implementing a schedule of activities and records
  • Ensuring processes and procedures are followed
  • Input into continuous improvement of all HR processes

What are my accountabilities?

General Duties

  • Providing input into continuous improvement of all HR processes and protocols ensuring that established processes are followed
  • Ensuring Service Level Agreements are met where they exist
  • Identifying and escalating complex issues as applicable
  • Be the first point of contact for all HR-related queries
  • Provide advice and assistance to our customers
  • Letter production and other administration tasks
  • Assisting with collating data required for audit testing and that requested by the wider HR team
  • Ensuring employee details are accurately recorded on SAP

Record Keeping

  • Maintain all HR records on SAP, with proactive correction / update when errors are identified
  • Maintain all records and trackers of all employee changes and correspondence issued to employees and documents returned
  • Ensure all records kept adhere to our requirements to comply with Data Protection and proactively escalating issues if they arise
  • Ensuring all processes completed have the correct buddy checking completed and the relevant documents are completed for the audit trail

Stakeholder Management

  • Building and managing relationships with key stakeholders


  • Input into continuous improvement of all HR processes and protocol
  • Ensuring that established processes are followed
  • Ensure Service Level Agreements are met where they exist
  • Ensuring any conflicts against our standard policies are appropriately escalated

What do I need to know?

  • Good interpersonal skills
  • Excellent administration skills
  • Excellent written and verbal communication skills
  • Excellent attention to detail
  • General knowledge of UK employment law
  • Ability to work under pressure and meet tight deadlines
  • Ability to build effective relationships
  • Ability to question and challenge appropriately
  • Initiative to research issues and solve problems independently
  • Working knowledge of SAP
  • Intermediate Excel and Word

What do I show?

  • Strong customer focus
  • Passion for service delivery
  • A collaborative approach
  • Well organised
  • Ability to work under pressure and meet tight deadlines
  • Ability to question and challenge appropriately
  • Initiative to research issues and resolve problems independently

We look forward to hearing from you!

About Us,

News UK is a great company full of talented, dedicated and creative people. We are a company which has journalism at its very heart. Our newspapers and associated websites are some of the most powerful media brands in the English speaking world, reaching 30 million people each week. They are very different products with different values and different strengths, but all are united by a commitment to independent journalism that connects with our customers.

News UK is a company which thrives on pace. Our people stretch themselves on a daily basis, challenging the status quo to produce the best service possible to our readers and customers. We embrace creativity and initiative and we have some of the most talented people in the industry.

If you want to work for one of the world's most exciting, challenging and creative media organisations then News UK is the place to build your career.